How to order
Choose the path that fits your project. We review freight and the final total before sending your invoice.
Choose your purchase path
- Standard order: Build your cart and request an invoice. Get started
- Freight or large project: Request an invoice from your cart or send a project quote request. Get started
- Custom profile: Send a quote request with drawings, dimensions, and quantities. Get started
What happens next
- Build your cart or request a quote. Choose a profile and quantity, or send project details for a custom quote.
- We calculate shipping for your order and contact you to confirm your total. We respond within 1–2 business days with the reviewed total before sending your invoice.
- Pay the secure Stripe invoice. No payment is taken until you approve and pay your invoice.
- Your order is produced and shipped. Lead time confirmed on your invoice
Payment and invoice
No payment is taken until you approve and pay your invoice.
Freight
We confirm the delivery method, freight charge, and final total before sending your invoice.
Cross-border orders may be subject to customs duties, taxes or brokerage fees, which are the buyer's responsibility.
Lead times
Lead time confirmed on your invoice. We do not publish a production-day estimate until it is confirmed for your order.
Returns
- Request a return within 14 calendar days of delivery. Read the refund policy.
- Eligible non-defective returns have a 25% restocking fee. Read the refund policy.
- The buyer pays return shipping. Read the refund policy.
- Custom, cut, and made-to-order items are not returnable except as the policy states. Read the refund policy.
- Report damage, missing items, or incorrect items within 24 hours of delivery. Read the refund policy.
Need help?
Contact us or email [email protected].